Serving the Tri-Cities, WA & surrounding areas for over 10 years

Phone systems built for how you work today

Modern VoIP phone systems hosted in our local datacenter. Keep your numbers, cut your costs, work from anywhere.

Business phones, modernized

Traditional phone lines are expensive and inflexible. VoIP (Voice over IP) delivers the same reliable business calling over your internet connection — with more features and less cost.

Unlike most VoIP providers who host your system in a distant data center, we run everything in our own facility in Richland. That means better call quality, lower latency, and local support when you need it.

Your phone system should work the way you do — whether that's at a desk phone in the office, a laptop at home, or a mobile app on the go. CBIT VoIP makes that seamless.

💰

Cut Phone Costs

Typically 30-50% less than traditional phone lines. No expensive PRI or analog circuits.

📞

Keep Your Numbers

We port all your existing numbers. Your clients won't notice a thing (except clearer calls).

🌍

Work From Anywhere

Mobile apps, softphones, and desk phones all use the same system. Home, office, or on the road.

🏢

Locally Hosted

Your phone system runs in our Richland datacenter, not some anonymous cloud. Local support included.

Full-featured phone system

Everything you need for professional business communications, included in your monthly service.

Number porting from any carrier
Desk phones, softphones, and mobile apps
Auto-attendant and call menus
Call routing and ring groups
Voicemail-to-email transcription
Conference calling
Call recording
Digital fax server
Unified communications
Scalable — add lines anytime
Free inter-office calls
Caller ID and call waiting

Why Local Hosting Matters

Most VoIP providers route your calls through data centers hundreds or thousands of miles away. That adds latency (delay) to every call.

Our VoIP system runs right here in Richland. Your calls stay local, which means:

  • ✓ Crystal-clear call quality
  • ✓ No noticeable delay
  • ✓ Local support team
  • ✓ Better reliability

Complete communication solutions

Beyond basic phone service, we provide a full suite of business communication tools.

📞

VoIP Phone System

Full-featured business phone system with all the bells and whistles. Desk phones, softphones, mobile apps — whatever works for your team.

📠

Digital Fax Server

Send and receive faxes without a physical fax machine. Faxes arrive as email attachments — simpler, cheaper, and more reliable.

🎥

Conferencing

Audio and video conferencing built right in. No separate subscriptions needed. Meet with clients and colleagues anywhere.

💬

Unified Communications

Voice, video, chat, and presence in one platform. See who's available, reach them however works best.

👥

Collaboration Tools

Team messaging, file sharing, and screen sharing. Keep your team connected and productive.

📊

Call Analytics

Track call volumes, response times, and patterns. Make data-driven decisions about your communications.

Ready to upgrade your phones?

Let's discuss how VoIP can improve your communications and reduce costs.