IT support that's actually supportive
Flat-rate managed IT services that keep your business running smoothly. No hourly billing games, just reliable technology.
Comprehensive IT without the headaches
Running a business is hard enough without worrying about technology. Our managed IT services take that burden off your plate — for a flat monthly fee, we handle everything from help desk calls to strategic planning.
Unlike break/fix providers who profit when things go wrong, our model aligns our success with yours. We're incentivized to build reliable systems and fix problems permanently, because that's what makes both of us successful.
You get a full IT department — monitoring, support, security, and strategy — without the overhead of hiring, training, and managing an in-house team.
Why Managed Services?Flat-Rate Pricing
One predictable monthly fee. No surprise bills or hourly charges.
Fast Response
Most issues resolved same-day. Critical problems get immediate attention.
Local Team
Real people in Richland who know your business and your network.
Strategic Planning
Quarterly reviews and technology roadmaps to keep you ahead.
What's included
Our managed IT agreement covers everything you need to run a modern business. No nickel-and-diming, no "that's outside your contract" runaround.
The CBIT Difference
We're not a faceless MSP or a one-person shop. We're your neighbors — a team of local IT professionals based right here in Richland.
- ✓ Own datacenter in Richland
- ✓ Serving Tri-Cities since 2015
- ✓ 280+ businesses trust us
- ✓ 24/7 emergency support
Everything you need, covered
Our managed IT services include comprehensive support across all areas of your technology.
Remote Monitoring & Maintenance
We watch your systems 24/7, catching and fixing issues before they impact your business. Proactive maintenance keeps everything running smoothly.
24/7 Help Desk
Real support from real people. Call, email, or submit a ticket — we're here when you need us, including after hours for emergencies.
Server Management
Professional server administration, monitoring, maintenance, and support. We keep your critical infrastructure healthy and secure.
Desktop Management
End-user device support, software deployment, patch management, and troubleshooting. We keep your team productive.
Vendor Management
We deal with your technology vendors so you don't have to. From ISPs to software companies, we handle the calls and coordination.
Infrastructure Support
Network design, implementation, and maintenance. Switches, routers, firewalls, wireless — we build and support the foundation.
Ready for IT that actually works?
Let's talk about how managed services can simplify your technology.